Our Approach

The Initial Meeting

The starting point will be an initial meeting, which is a structured exploratory exchange of information.  The purpose of this meeting is to gain a clear understanding of your situation, requirements and objectives.  Advice is only as good as the information, therefore a very in depth understanding is vital.  It is usually necessary to carry out an audit of any existing arrangements, to ensure they are appropriate and providing value for money.

The initial meeting would be followed by a written report which would form the basis for future discussions, together with other professional advisers, if appropriate.

Treating Customers Fairly

Thompson Tobin is committed to providing the highest standards in everything we do.  As advisers we take very seriously the Financial Conduct Authority directive to 'treat customers fairly’.  This is when providing advice and in all communications.

Fees

The initial meeting is entirely at our expense, as is our research and written report.  If our recommendations do not meet with your approval you are free to walk away at no cost.  Fees are agreed in advance, and only payable whilst you are with us as a satisfied client.  The remuneration structure clearly aligns our interests with those of the client.  Thompson Tobin has every incentive to give best advice.

Regular Review Meetings

A common reason for failing to achieve financial objectives is a failure to regularly review and monitor arrangements.  It is essential to do so, in order to ensure the strategy is in line with the objectives.  A formal valuation and review would normally take place twice a year, together with unlimited telephone and e mail access to Thompson Tobin.